|
PMThink! Project Management Thought Leadership
|
The Latest Word in Project and Portfolio Management.
|
-
Customer facing projects
Round out your list of growth and efficiency projects with customer-facing initiatives that drive intimacy and satisfaction. Getting closer to your customers adds extra growth potential to your IT project portfolio. ...... "Campbell describes TfL's new IT strategy as highly customer focused. He plans a string of customer-facing projects ... " ...Via Computer Weekly: TfL CIO Ian Campbell
-
Project stakeholder satisfaction
Do you track stakeholder satisfaction during your project? Besides the sponsor, have you identified any other stakeholders worth consulting? Identifying and engaging your stakeholders can position your project for success. Read on for insights into stakeholder engagement. ...... "One of the best ways to do this is to work with IT project stakeholders -- the people who will be affected in
-
Clean data pays off
Data quality projects are hard to justify. Here's some business value anecdotes to help with the next business case -- cleaner data can drive increased revenues. ...... "With information managed more effectively, Oliver estimates that you can encourage a typical supporter to spend 25 per cent more by using targeted promotions. However, building a clean database of accurate information is the
-
PMO Focus + Flexibility = Value
How project management offices (PMOs) function differs as widely as the organizations they serve.A PMO may oversee and execute projects, implement process improvements, serve as a center of excellence, or align projects to the organization’s strategy.The consensus seems to be that the more focused and flexible the PMO is, the higher the chances are that it delivers value to the organization—and
-
Map Process on path to Improvement
Steps to improving business processes, include mapping and characterizing the current state. ...... "Verify the Process Map: Gaining Buy-in — In Step 5, the process map is reviewed to be sure that it accurately reflects the existing process. " ...Via Chem.Info: Steps to Business Process Improvement
|
